FREE SHIPPING ON ORDERS IN CANADA OVER 99$

Exchange Only

•Our Products come factory sealed.
•Returns and Exchanges are limited for items where factory seal is kept intact. 
•Returns and Exchanges are limited to the value of the products sold only.  
•If the product seal is opened or tampered with, then No Return / No Exchange.   
•Products returned without a Return Authorization Number (RA#) will be refused. To obtain an RA# simply email us at  info@orbitpur.com (mailto:info@orbitpur.com) with the details of the situation for proper assessment by our team.
•Should you receive the package damaged during transport, you need immediately to notify the carrier company and file a claim with them.

We reserve the right to refuse any return or exchange that does not comply with these conditions

Shipping

Upon placing your order, an estimated delivery time will be provided.

Please note that delivery times are approximations and are calculated from the date of shipment, not the order date. They are intended to serve as a reference point and are subject to approval and acceptance of your order.

We strive to deliver your product within [7] business days from the order date, barring any extraordinary circumstances.

Business days refer to Monday through Friday, excluding holidays, and please note that we do not ship on weekends.

The delivery date may vary based on the courier company’s shipping practices, the delivery location, delivery method, and the products ordered.

Terms of service

  1. Introduction

Welcome to Orbit Pur, owned and operated by Xenon Group inc, a Canadian company based in Quebec. By using our website, you agree to be bound by these terms of service, which govern your access to and use of our website and services.

         2. Use of Our Website

Our website is intended for personal, non-commercial use only. You may not copy, distribute, or use any content from our website for commercial purposes without our express written consent. Please note that you must be 18 years old or more to subscribe to this website and acquire any of its products. By subscribing as a user to this Website, you thereby affirm that you are 18 years old or older.

           3. User Accounts

In order to use certain features of our website, you may need to create a user account. You are responsible for maintaining the confidentiality of your account information, including your password, and for any activity that occurs under your account. You agree to notify us immediately of any unauthorized access to or use of your account.

            4. User Content

By posting, uploading, or otherwise submitting content to our website, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, copy, modify, create derivative works based on, distribute, publicly display, publicly perform, and otherwise exploit in any manner such content in all formats and distribution channels now known or hereafter devised (including in connection with our website and services). You represent and warrant that you have all rights necessary to grant the licenses granted in this section, and that your content, and your use of our website, does not and will not infringe or violate the rights of any third party.

             5. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Orbit Pur/Xenon Group inc or its content suppliers and is protected by Canadian and international copyright laws. You may not use, reproduce, distribute, or display any portion of our website without our express written permission. 

             6. Product Information

We strive to ensure that all information on our website is accurate and up-to-date. All products displayed on our website are subject to availability and may be discontinued at any time without notice. Some information posted on the Orbit Pur. Website and labels can contain typographical errors or inaccuracies or can be incomplete or obsolete. In the event that an error does occur, we reserve the right to correct all error, inaccuracy or omission and change and modify all information without notice (including once an order has been placed). Such errors, inaccuracies or omissions may concern product pricing, descriptions or availability. We apologize for any inconvenience that may arise.

            7. Product Use and Safety

All products sold on our website are intended for use as dietary supplements only and have been approved by Health Canada. They are not intended to diagnose, treat, cure, or prevent any disease. You should always consult with a healthcare professional before using any dietary supplement. You should also carefully read and follow all product instructions and warnings before use. Information found on this website should not be used for therapeutic purposes nor as a substitute order for advice from a healthcare professional. Information appearing hereunder, or any information sent by email should not be interpreted as being medical practice. Orbit Pur is not responsible for any abuse and/or wrongful use of any product sold through this website due to the use of this website by a consumer. Orbit Pur is neither responsible for any problems or difficulties arising due to the utilization by a consumer of products sold by Orbit Pur. Present or future clients using this website who do not consult with their health care professional before purchasing and utilizing any product thereby assume all risks and pertaining to all consequences.

              8. Ordering and Payment

By placing an order through our website, you are agreeing to purchase the products selected and to pay the total amount due, including any applicable taxes and shipping fees. Payment can be made by credit card, PayPal, or other methods as indicated on our website. We reserve the right to cancel or refuse any order at any time, for any reason.

               9. Shipping and Delivery
           

   We will make every effort to ship your order as quickly as possible. Delivery times may vary depending on your location and the shipping method selected. We are not responsible for any delays or errors caused by the courier company. Shipping fees are non-refundable. Should you receive the package damaged during transport, you need immediately to notify the carrier company and file a claim with them.

                 10. Limitation of Liability

Our website and services are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied. We do not warrant that our website or services will be uninterrupted, error-free, or free from viruses or other harmful components. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

In no event shall [Orbit Pur /Xenon Group Inc] be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or services, whether based on contract, tort, strict liability, or any other legal theory. Our total liability for any claim arising out of or in connection with these terms of service shall be limited to the amount you paid for the products or services in question.

                 11. Indemnification

You agree to indemnify and hold Orbit Pur /Xenon Group Inc harmless from any claim, demand, or damage, including any attorneys’ fees, arising out of or in connection with your use of our products, website or services, your violation of these terms of service, or your violation of any rights of a third party.

                    12. Changes to These Terms of Service

We reserve the right to update or modify these terms of service at any time, without prior notice. Your continued use of our website after any such changes constitutes your acceptance of the new terms of service.